Monday 18 November 2019

BSOD - Win8_driver_fault on Windows 10

So, i have been having a lot of BSODs since I bought my new Laptop. HP 15-ab034tx


I clean installed Windows 10 on it, and it reduced the frequency of BSODs. After that, installing an older version of Graphics Card Driver, reduced the BSODs caused, by it. (I know this sounds a bit different but I guess the newer drivers were not that stable).


After doing all that, I still get BSODs with different errors, like WHEA_UNCORRECTABLE_ERROR, SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NON_PAGED_AREA, etc But on debugging them, they all have the same DEFAULT_BUCKET_ID : WIN8_DRIVER_FAULT, but the process differs.


Here is the debugged version of the latest crash


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: gta_sa.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff803`059cba38 fffff803`0384194f : 00000000`00000124 00000000`00000000 ffffe001`79ec0028 00000000`be000000 : nt!KeBugCheckEx
fffff803`059cba40 fffff803`03ad0374 : ffffe001`79ec0028 ffffe001`769f6930 ffffe001`769f6930 ffffe001`769f6930 : hal!HalBugCheckSystem+0xcf
fffff803`059cba80 fffff803`03841e3c : 00000000`00000728 00000000`00000000 fffff803`059cbe70 00000000`00000000 : nt!WheaReportHwError+0x258
fffff803`059cbae0 fffff803`0384219c : ffffe001`00000010 ffffe001`769f6930 fffff803`059cbc88 ffffe001`769f6930 : hal!HalpMcaReportError+0x50
fffff803`059cbc30 fffff803`03842088 : ffffe001`75c93b40 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
fffff803`059cbc80 fffff803`038422c6 : 00000000`00000004 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
fffff803`059cbcc0 fffff803`03842450 : ffffe001`75c93b40 fffff803`059cbef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
fffff803`059cbcf0 fffff803`039d5e7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff803`059cbd20 fffff803`039d5c31 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
fffff803`059cbe60 00000000`5f26ab30 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
00000000`090ffe00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5f26ab30


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

And here is the zip of all dumps I have Google Drive


Edit: The BSODs are solved. HP Support helped me out by changing some settings of the WiFi adapter.

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