Tuesday 12 November 2019

windows - External hard disk can be detected but cannot be accessed


I've plugged an external hard disk on my computers. The device has been detected, but isn't shown on explorer. It is the same situation on both windows 7 and windows 10.


Detected / installed because it was shown in control panel > Devices and Printers. Also because I've found it using the list disk command line and it should be the Disk 1 :


Microsoft DiskPart version 10.0.10586

Copyright (C) 1999-2013 Microsoft Corporation.
On computer: TOSHIBA-MINCONG

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 238 GB 0 B *
Disk 1 Online 465 GB 127 MB *

Unrecognized because it seems that the Partition 2 has unknown file system type. So it cannot be recognized by windows.


DISKPART> select disk 1

Disk 1 is now the selected disk.

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 200 MB 20 KB
Partition 2 Unknown 465 GB 200 MB

Can somebody help me to resolve this problem without clean the data in the hard disk ?


Disk manager Toshiba




Update


I tested the hard disk format type on OSX. And its type Apple_HFS as you can see at /dev/disk2.


Air-de-xx:~ xx$ diskutil list
/dev/disk0 (internal, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *121.3 GB disk0
1: EFI EFI 209.7 MB disk0s1
2: Apple_CoreStorage Macintosh HD 120.5 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
/dev/disk1 (internal, virtual):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS Macintosh HD +120.1 GB disk1
Logical Volume on disk0s2
440DB97F-xxxx-xxxx-xxxx-19AEAC28E415
Unencrypted
/dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *500.1 GB disk2
1: EFI EFI 209.7 MB disk2s1
2: Apple_HFS MEMUP 499.8 GB disk2s2

Answer



What was the hard drive used for previously? Make sure the hard drive is formatted in NTFS, Fat32, or eXFat so that it is readable by Windows. Windows can't read file systems that are formatted for Mac or Linux. It may also not be mounted.


Guide to mount drives: http://windows.microsoft.com/en-us/windows/mount-dismount-drive#1TC=windows-7


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