I recently asked about Memory not unloading and was helped by the answers I've got, but recently understood the problem is something different, so I'm posting a new question.
The problem is that when a user attempts to Print a .tiff file to PDF, regardless of size it would seem, after ~2-5 (give or take) attempts the PC performing the task slows down exponentially. This results in the Print to PDF task taking >30 mins for a single file.
As per requested in my previous question, here are some screenshots of the Task Manager and Processes during the task.
Print1:
Print 2:
Print 3: (Started slowing down. Print took ~10 minutes)
Print 4: (Print took ~20 minutes)
Print 5: (Print took ~25 minutes)
Print 6: (Print took ~25 minutes, printed a blank PDF. Preview pane had also crashed)
Print 6 (Retry): (Print took ~25 minutes, printed a blank PDF again. Preview pane still not working)
Also, when the user attempted to move the screen dumps from their desktop to the shared directory, an error popped up saying
There is not enough Memory to complete this operation".
After which, their PC crashed entirely, and they had to reset the PC to move the files successfully.
No comments:
Post a Comment