Monday, 8 April 2019

Why is mic audio not working one-way in Google Hangouts on Windows 7 and Chrome

I am using Google Hangouts via Chrome on Windows 7. Video is working fine both ways, i.e. when in a hangout call, I am able to see the other person and they are able to see me. Audio was also working - both ways - some time earlier, i.e. I could hear the other person and they could hear me. Recently something has changed, and now the other person cannot hear me. I can still hear them fine. I have tried changing some settings in Control Panel -> Sound, such as disabling and then enabling the sound device, but it does not work. To help with debugging the problem, I tried Skype calls, including with the same friend with whom I tried troubleshooting the Hangouts issue. In Skype, both audio and video are working fine in both directions.


Any suggestions appreciated.


Thanks.

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