Wednesday, 24 April 2019

4k resolution - Intel NUC overheating (hot), video stuttering


I have an Intel NUC 7* (NUC7i5BNH). Approx 1 year old.


Running watch sensors on Linux shows an operating temperature of 95 °C.
Windows shows 99 °C.


Many stalling issues, including: cannot play 4k video in YouTube, but 4k videos in VLC work fine.


After opening the NUC, inside the case looks perfectly clean – zero sign of dust.


Why is it overheating?
______________
* Unlocked | (Newegg.com) says:



…  NUC is Intel’s designation for their ultra-small self-contained personal computers.  The acronym NUC stands for Next Unit of Computing, which perhaps purveys the idea that in the near future, home computers could become this small as a matter of standard. …




Answer



There is a non-obvious trap with the Intel NUC's, upon inspection the internals can look perfectly clean and dust-free...


However, there is a spot between the cooling fan and the cooling fins, where dust gets trapped and causes overheating. Unusually, this is not possible to see upon a normal inspection, even if you remove the motherboard from the chassis.


Solution:



  1. Open the NUC, via the 4 screws at the bottom.

  2. Remove ram/ssd, and all plugged wires - take a photo first so you know where to plug the wires back in later.

  3. Carefully remove the mother board from the chassis - There are two screws holding the motherboard in on the NUC7.

  4. On the back side of the motherboard, you will find the cooling fan and cooling fins/air intake. (these may look perfectly clean)

  5. Unscrew the two screws holding the fan in, and remove the fan.

  6. You may find a big clump of dust inside - blow out the cooling fins and the fan with a can of compressed air - (perhaps available at your local dollar store).


Credit to Stokanator: https://communities.intel.com/message/570261#570261


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